Ordering + Payment

Payment Methods

We accept Visa, Mastercard, Debit Cards, Paypal and Rose + Tye Gift Cards. We process Credit or Debit Card payments through Paypal. Your funds are deducted at the time of your order.

Redeeming Gift Cards

Rose + Tye gift cards are interchangeably redeemable for purchases made online at roseandtye.com.au only. When redeeming your gift card there is a limit of one card/certificate per transaction.

Order Processing and Turn Around Times

Turn around times vary during the year. However, for non-personalised, non-customised items, you can expect to have your pieces on their way to their forever home within 1-2 business days. For personalised orders, check in with us before you place your order.

Canceling or Modifying Orders

Because I process your order as soon as possible, we are unable to cancel or make changes to your order once received. If you have any questions or concerns about your order, please email me at hello@roseandtye.com.au using your Order number as the subject.

International Orders

Rose + Tye does not accept orders outside of Australia at the moment. An order placed on roseandtye.com.au from another country will be automatically cancelled.

Goods + Services Tax

Rose + Tye charge GST on all purchases.

Price Changes

Prices and availability are subject to change without notice.

Rose + Tye Gift Cards

Available in set amounts, Rose + Tye gift cards make the perfect present and are redeemable for any online purchases at roseandtye.com. However, promo codes and promotions cannot be used toward gift card purchases.

The only way to order a Rose + Tye gift card is to order online. Please allow 24 hours for us to process your gift card order before it is active. Lost and stolen cards are not replaceable. Cards cannot be redeemed for cash. Gift cards expire two years after purchase. Bliss gift cards are transferable but non-refundable.

Product Availability

Due to circumstances beyond our control, sometimes products found on our site are not available because they might be out of stock or on backorder. I make my best efforts to list this clearly on the product listing, but I’m only human. All products and promotions are available while supplies last.

Promotions + Discounts

Promo codes are specific to dates, products and/or minimum total amount. All promotional offers, emails and sales – including the Welcome and Birthday discounts – cannot be combined with any other offers. Limit one promo code per order. Promo codes and promotions cannot be used toward gift card purchases. Discounts offered to Brand Representatives or Ambassadors are dependent on the terms of their contracts. For questions or assistance with a promo code please contact me. All promotional codes are subject to change at any time. Offer valid for one purchase during the month of your birthday.